↧
Avoid Call Center Schizophrenia from Pay for Performance – Part 1 of a 2-Part...
A few weeks ago, I was reading an interesting article about schizophrenia. It talked about the statistics, symptoms and treatment for this terrible disease. At first I was alarmed by the recent...
View ArticleAvoid Call Center Schizophrenia from Pay for Performance – Part 2 of a 2-Part...
We’ve moved! To read, go to http://metrics.net/blog/2010/08/avoid-call-center-schizophrenia-from-pay-for-performance-%e2%80%93-part-2-of-a-2-part-blog-series/ Filed under: Call Center Agents, Call...
View Article